Privacy Policy

Privacy is the canvas on which the art of embroidery paints its most intimate tales, preserving secrets within every carefully placed stitch

OSNA Embroideries Privacy Policy

Introduction

Welcome to the OSNA Embroideries website. OSNA Embroideries is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and interact with our services. By accessing or using our website, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read and understand this policy.

Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, postal address, phone number, and payment information.

  • Usage Information: We may collect information about your interactions with our website, including the pages you visit, the products you view, and your browsing history.

  • Device Information: We may automatically collect information about the device you use to access our website, including your IP address, browser type, operating system, and other technical details.

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: We use your personal information to process orders, deliver products, and provide customer support.

  • Communication: We may send you transactional and promotional communications via email or other means. You can opt-out of promotional emails at any time.

  • Analytics: We use data analytics to understand how our website is used, improve our services, and enhance your user experience.

  • Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who help us with website hosting, payment processing, shipping, and marketing services.

  • Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.

5. Your Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your account on our website.

  • Marketing Communications: You can opt-out of receiving marketing emails from us by following the instructions in the emails or contacting us directly.

  • Cookies: You can manage cookies and tracking technologies through your browser settings.

Security

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee the security of your data.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the revised policy will be effective immediately upon posting.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your data, please contact us at:

support@osanaembroideries.com

Thank you for choosing OSNA Embroideries. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you agree to the terms and practices outlined in this Privacy Policy.